This book is a step by step reference guide explaining how to approach the Consumer Forum.. It provides solutions available to consumers along with the nuances of the Consumer Protection Act through cases decided in the Consumer Forum. It also summarizes the points one must know to safeguard his\her rights as a Consumer, Doctors, Hospitals, Builders, Banks and other Service Providers including the local government bodies.
• A definitive how-to guide on navigating the Consumer Protection Act
• Written in a simple, lucid and reader-friendly style
• Provides different capsules of short real-life hassles, complaints and redressals/decisions by Consumer Courts and the Supreme Court
• Discusses in detail the new consumer law brought into effect by the Consumer Protection Act, 2019.
• Covers the latest decisions of Consumer Courts.